• It is our goal to make your experience with Lite Me Up a positive one. If you would like to return a defective product, we are more than happy to accommodate you**.
-> **A 25% restocking fee is applied to all NON-DEFECTIVE returns.
• Due to the nature of these products and the shipping methods from the manufacturer, all the way to your door, there are inevitably going to be defective pieces.
-> ***Used, reconditioned and clearance merchandise are discounted below our cost, therefore are sold as is.
-> We cannot accept returns on any of these products.
• If the package was damaged during freight, we will accompany you in filing a claim with the carrier.
-> We cannot accept any returns that do not have prior authorization.
-> When calling for authorization, please describe the problem you are having with the product, and whether you want credit or replacement of product.
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